Communication Platform
Communicate with leads and customers from a single inbox
Unified Inbox
Centralizing communication, improving response time, and increasing overall productivity
Designed to bring unparalleled efficiency and organization to your dealerships’ customer engagement processes.
By consolidating all forms of communication and scheduling into one accessible place, this feature greatly simplifies the management of customer interactions, enhances team coordination, and ensures a higher level of service and responsiveness.
Messaging
Eliminates the hassle of switching between multiple platforms, ensuring a streamlined communication process.
By engaging customers on their preferred platforms and providing seamless interactions, you elevate the customer experience, fostering loyalty and satisfaction.
Save time and boost productivity by managing all communications through a single platform.
This efficiency allows your sales team to focus more on closing deals and less on administrative tasks.
Web Chat
Engage, Connect, and Convert with Real-Time Conversations
By offering real-time communication and information, you significantly improve the user experience, making your site not just a destination but a resource.
Immediate engagement and efficient follow-up mean more booked appointments, directly contributing to an increase in sales.
Phone
Communicating with customers whose leases are nearing their end
By having a complete overview of each customer’s communication history, your team can offer more tailored and relevant responses, significantly enhancing the customer experience.
Eliminate the complexity of managing multiple communication tools. Our VOIP system simplifies your process, saving your team time and allowing them to focus on what they do best – selling cars.
Appointments
Elevate Your Booking Experience to Drive Growth
Simplify your appointment management, freeing up time for you and your staff to focus on providing top-notch service to your clients.
Provide a modern, convenient booking experience that meets the expectations of today’s clients, thereby boosting satisfaction and loyalty.
Automated reminders and easy rescheduling options significantly decrease the rate of missed appointments, saving you time and resources.
Reviews
Automate the review gathering and response process, freeing up your team to focus on core business activities.
Integrate BDC Automation with your CRM to send review requests automatically.
Trigger timely invites to the right customers, enhancing the likelihood of receiving reviews without additional effort from your team.
More reviews translate to higher visibility on platforms like Google and Facebook, driving more traffic to your website and physical locations.
Payments
Send payment requests directly to your customers’ mobile devices.
Reduce the time between billing and payment. Text to Pay simplifies the process, leading to quicker payments and improved cash flow.
Automating the payment process minimizes the need for manual follow-ups and administrative handling, freeing up valuable time for your team.
Adopt Text to Pay and transform the way your Dealership handles transactions. Fast, secure, and incredibly convenient, it's not just a payment method; it's a payment experience.
Our Dealers Say It Best
"Automation's a game changer for us. It's handling the customer follow-ups, freeing up our team to focus on the big picture stuff."
-Justin L. GM
"Managing all our communications through a single platform? Absolute time-saver. Our team’s productivity has soared."
-Jessica W. GSM
"Having all communication channels in one spot is a massive time-saver. It helps us respond faster and more effectively to customer inquiries."
-Almas B. Internet Dir.
"Engaging customers with expiring service contracts has boosted our service department business and even led to some vehicle trade-ins."
-Roy L. BDC Dir.
"I’ve noticed an uptick in sales thanks to this feature. It’s a great conversation starter for customers with expiring contracts."
-Mike N. GSM
"From automated messaging to scheduling service appointments, this tool handles it all. It's like having an extra team member who works 24/7."
-Bill B. GSM
"Our team can focus more on selling and less on juggling calls. This Phone system has simplified everything and improved our productivity."
-Candace S. GSM
"I love how easy it is to keep track of all customer interactions now. It’s one platform for everything, which makes my job so much easier."
-Brian N. Internet Dir.
"More reviews mean more visibility for us. This automation tool makes it happen without us having to lift a finger."
-Mark H. Owner
"Automated reminders and easy rescheduling have drastically cut down our missed appointments. This system is saving us both time and resources."
-Kevin L. GM
"Our team can focus more on selling and less on juggling calls. This Phone system has simplified everything and improved our productivity."
-Ali A. Internet Dir.
"The custom automation is a lifesaver. It handles the small stuff, letting us focus on growing the business. Totally streamlined our operations."
-Cindy P. Controller
Integrates with Your current systems
By integrating with 80+ different solutions, Connect your third-party software and optimize your dealership's workflow
Ready to Get Started?
Start transforming your Dealership with BDC Automation
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