Carrier Fees and Usage Charges

10DLC (10-Digit Long Code) fees and charges

1. Phone Numbers

All the phone numbers are charged monthly based on the number types.

Below is the list of pricing for different number types available in the US/Canada:

Local Numbers: $1.15 / month

Toll-Free Numbers:  $2.15 / month

2. Messaging Service - SMS

The SMS pricing is based on the number of segments a message is composed of, the pricing in the US/Canada is as follows:

Outbound SMS: $0.0158 / segment

Inbound SMS: $0.0158 / segment

This pricing is both for the local and toll-free numbers.

3. Messaging Service - MMS

The MMS pricing is based on the number of segments a message comprises, the pricing for the US/Canada  is as follows: 

Outbound SMS: $ 0.0400 / segment (From local and toll-free numbers)

Inbound SMS: $ 0.0400 / segment (To local numbers, $0.0400 to toll-free numbers)

4. Voice Calls

The Voice calls pricing is based on the duration of the call in minutes, the pricing for the US/Canada is as follows:

Outbound Call: $0.0280 / minute (From local and toll-free numbers)

Inbound Call: $0.0170 / minute (To local numbers, $0.0440 to toll-free numbers)

Note: The outbound calls have 2 legs so the actual cost of an outbound call will be $0.0340(Outbound call + Client Minutes)

5. Number validation - Carrier Lookup

All the number validations irrespective of the country are charged at $0.010 / validation.

6. Number Format Lookups

All the number formats looked up to support calls are free of cost.

7. Other Charges

Below are some additional categories that are also charged.

Client Minutes for Calling

Call Recording

Answering Machine Detection

Voicemail drops

Conference Calls

This is for the call flow, we have both outbound and inbound in a conference so those are for the global conference charges.

Carrier Charges

SMS carrier fees are charges that are applied by the recipients' carrier to the sender, These charges + SMS charge is the total cost to send an SMS. Some carriers charge fees on long-code SMS (messages sent from a 10-digit US/Canada number). Other carriers only charge fees for SMS sent from a Short code number

10DLC (10-Digit Long Code) fees and charges – US only

The US Mobile Network Operators (MNOs) has established a new program called 10DLC (10-Digit Long Code) to classify A2P (Application-to-Person) text messaging and create a formal process for allowing 10-Digit phone numbers to be used to send and receive text messages.

The goal of the 10DLC program is to decrease text spam and phishing messages originating from 10DLC senders. To make this possible, there is now a central registration system which is used to evaluate and legitimize 10DLC messaging.

With this new program MNOs will be implementing Brand and Campaign one-time registration fees and monthly recurring charges per campaign. we will be passing-through Registration and Recurring fees at no markup

Description & Cost

Brand Registration One Time Setup Fee $44.00

Campaign Registration One Time Setup Fee $50.00

Campaign Monthly Recurring Charge Per Campaign $10.00

10DLC Brand Registration Fees

The brand registration fee of $4.41 is applicable while registering your U.S. A2P brand, immediately when they are approved. Basically, these are the standard one-time registration fees that are charged at the time of 10DLC registration in the U.S.


There will be charged a one-time brand registration fee of $4.41 and one-time campaign registration fee of $16.5375 in the case of Sole Prop and Standard Low Volume Brands.

There will be charged a one-time brand registration fee of $48.51 and a one-time campaign registration fee of $16.5375 in the case of Standard High Volume Brands.

The one-time camping fees of $16.5 and monthly campaign fees will be around $1.5 to $11.5 based on the campaign use case.

At times both the charges (one-time and monthly) will be grouped and you can see a charge as high as $15.5 USD.

10DLC Campaign Registration Fees

The brand registration fee of $4 is applicable while registering your U.S. A2P brand, immediately when they are approved. Basically, these are the standard one-time registration fees that are charged at the time of 10DLC registration in the U.S.


Campaign use case type & Cost

1 Standard use cases $10/month

2 Low-volume* mixed use-case $1.50/month

3 Special: Charity / 501(c)(3) Nonprofit $3/month

4 Special: Emergency Services $5/month

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